• Due to scheduled maintenance, online and mobile banking will be unavailable Sunday, September 24 12-6am.

Telephone Banking

If Internet access is not available, but a Touchtone® telephone is, telephone banking (D.I.A.L.) allows you to check balances, transfer money between accounts and more!

Best of all, there is no need to wait to talk to a live person.

Dial (865) 544-5675, or toll free (866) KTVAECU (588-2328), to:

  • Access accounts
  • Get rate information
  • Find branch hours and locations
  • Use a loan calculator
  • And more!

Items Needed: A Touchtone® phone and personal identification number (PIN) to access D.I.A.L.