• Due to scheduled maintenance, online and mobile banking will be unavailable Sunday, September 24 12-6am.

Account Security

The Credit Union puts Members first and takes pride in offering a variety of financial services. Protecting your privacy, along with your financial assets, is central to our mission. Whether you are an existing Member or considering Membership, we understand how important it is for you to know how we collect, retain and use information about you. The Credit Union maintains standards to ensure that your information is private and secure at all times.

Contact Us

If you believe fraudulent transactions have occurred on your account, report your concerns to a Credit Union Member Service Representative immediately.

Privacy Policy - Learn how KTVAECU protects your privacy.

The Internet Crime Complaint Center (IC3) is a Federal Bureau of Investigation partnership that accepts online internet crime complaints.
The Federal Trade Commission Bureau of Consumer Protection works to prevent fraud, deception and unfair business practices against consumers.
TN Office of the Attorney General provides helpful Consumer Protection information on scams and fraud.