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⚠️ TEXT MESSAGE SCAM ALERT ⚠️

Beware of text messages impersonating the Credit Union. KTVAECU® fraud alerts come from a 5-digit shortcode and include specific information, not a 10-digit phone number. If unsure, do not respond or click links. Call us at (865) 544-5400 to check your account activity.

SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Tuesday, November 11, in observance of Veterans Day.

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FORMS

PERSONAL
ACCOUNT

CCPA Information Request Form

Contact Information Update Request

Direct Deposit Form

File a CUNA Claim

Incoming Recurring Transfer Form (Schedule A Loan Payment)

Outgoing Recurring Transfer Form (Sending Funds to Another Institution)

Signature Request Form

Wire Transfer Request

Budgeting Worksheet

FRAUD
DISPUTES

ACH Dispute (Not for Debit Card Transactions)

Affidavit of Forgery/Altered Check

Non-Fraud Dispute (Card Transactions)

Fraud Dispute (Card Transactions)

Unauthorized Transactions

CONSUMER
LENDING

Affidavit of Non-Dealer Transfers of Motor Vehicles and Boats

Bill of Sale of Motor Vehicle

Bill of Sale of Watercraft

Loan Payment Coupon Template (printable blank)

Loan Payment Coupon Fillable Template (printable interactive)

Power of Attorney (Vehicle Transactions)

REAL ESTATE
LENDING

Homeowner's Insurance Claim Checklist

Subordination Request


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BROCHURES

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BUSINESS
BROCHURES

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Business Credit Card

CREDIT CARD
BROCHURES

Business Credit Card

Consumer Credit Card

REAL ESTATE
BROCHURES

Real Estate Lending

RESOURCE
BROCHURES

Guide to GreenPath

NCUA - How Your Accounts Are Insured

NCUA - Cómo El Seguro Federal Asegura Sus Cuentas

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