FORMS
Contact Information Update Request
Incoming Recurring Transfer Form (Schedule A Loan Payment)
Outgoing Recurring Transfer Form (Sending Funds to Another Institution)
ACH Dispute (Not for Debit Card Transactions)
Affidavit of Forgery/Altered Check
Non-Fraud Dispute (Card Transactions)
Fraud Dispute (Card Transactions)
BROCHURES
Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.
Please be aware of a fraudulent text message scam impersonating the Credit Union. Do NOT click on any links or respond to these texts. Remember, KTVAECU's fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400 or use our secure chat feature to confirm.