FORMS
Contact Information Update Request
Incoming Recurring Transfer Form (Schedule A Loan Payment)
Outgoing Recurring Transfer Form (Sending Funds to Another Institution)
ACH Dispute (Not for Debit Card Transactions)
Affidavit of Forgery/Altered Check
Non-Fraud Dispute (Card Transactions)
Fraud Dispute (Card Transactions)
BROCHURES
Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.
All Credit Union locations will be closed Friday, April 18, in observance of Good Friday.
Please be aware of a fraudulent text message scam impersonating the Credit Union. The fake text asks you to verify a transaction by clicking a link. Do not respond to these texts or click any links. Remember, KTVAECU® fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, call us at (865) 544-5400 or use our secure chat feature to confirm.
Save the date!
April 8, 2025
Learn more here.