P.O. Box 36027
Knoxville, TN 37930
Knoxville Area (865) 544-5400
Morristown (423) 581-0981
Tri-Cities (423) 246-7511
Everywhere (800) 467-5427 toll-free
Bill Pay Support (844) 608-1894
Online Banking Support (865) 544-5400
Exciting news - Members can now TEXT the Credit Union! 865-544-5435
*Message rates may apply.
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:30 AM - 1:00 PM
(865) 544-5675 or
(866) 588-2328 (KTVAECU)
Phone (865) 544-5626 (LOAN)
Online Go to Online Application
To report a lost or stolen ATM or Visa debit card please call (865) 544-5400 or toll-free (800) 467-5427
To report a lost or stolen credit card please call (800) 472-3272
To dispute fraudulent charges on a debit or credit card, please complete the Credit/Debit/POS Dispute Form. Then fax the form to (865) 541-5844 or visit a local branch.
If you have additional questions, please call (865) 544-5490 during normal business hours.
(865) 544-5409
homeloans@tvacreditunion.com
Send a letter to:
Real Estate Lending
Knoxville TVA Employees Credit Union
P.O. Box 36027
Knoxville, TN 37930
Not all requests can be processed online. Payoffs may also be requested by calling us at (865) 544-5409 or faxing a request to (865) 544-5698.