MAILING ADDRESS
Avoid a late fee! Make sure your payments are going to the correct address:
Knoxville TVA Employees Credit Union
P.O. Box 36027
Knoxville, TN 37930
Looking for an even more convenient, free way to manage your payments? Then try setting up automatic payments through Bill Pay!
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It’s easier than ever to make payments YOUR WAY!
Make your payment through online banking by logging in, choosing the loan, and clicking Make A Payment1. A $5.00 convenience fee will be applied to payments made through Make A Payment.
To pay online without a fee, you can set up automatic payments from your Knoxville TVA Employees Credit Union checking or savings account. You can also make a one-time transfer from a KTVAECU checking or savings account with no fee.
Other Payment Options
ONE-TIME PAYMENT
Paying from another financial institution? No problem! Simply click here to make a payment through our online payment center.
A $5.00 convenience fee1 will be applied to one-time payments from another institution.
MAKE ONE-TIME PAYMENT
AUTOMATIC WITHDRAWAL2
It’s fast and easy to set up automatic payments from another financial institution! Just fill out the Automatic Withdrawal Form, and your payments will be made automatically from the account of your choosing.
AUTOMATIC WITHDRAWAL FORM
IN BRANCH
You can make loan payments at any of our branch locations!
To find a branch closest to you, visit our Branch Locations Page.
PHONE
Payments can be made 24/7 over the phone by calling (865) 544-5400.
$15.00 convenience fee applied to all payments made by phone.
$5.00 fee applied if using the automated system.
MAIL3
Knoxville TVA Employees Credit Union
Attn: Loan Payments
PO Box 36027
Knoxville, TN 37930
Include account number in the memo. Print payment coupon template.
SKIP-A-PAYMENT4
Member accounts in good standing can apply to Skip-A-Payment for a $35.00 fee after making at least three payments on their consumer loan.
Skip-A-Payment can be used two times per 12-month period.
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LOAN PAYOFF ADDRESS
Please include the account number in the memo.
Knoxville TVA Employees Credit Union
Attn: Loan Payoff
10460 Kingston Pike
Knoxville, TN 37922
LOAN PAYMENT COUPON
As of March 1, 2022, payment books were discontinued. To make a payment, write your account number on your check or print the payment coupon template (below) and return it with your monthly payment.
PRINT PAYMENT COUPON
FOR REAL ESTATE LENDING PAYMENTS:
KTVAECU Real Estate Lending
P. O. Box 36027
Knoxville, TN 37930
FOR REAL ESTATE LENDING PAYOFF REQUESTS:
Click the below button for our Payoff Portal
FOR REAL ESTATE LENDING INFORMATION:
Call: (865) 544-5409
Select option 1 for Homeowners Insurance.
Select option 2 for Refinance Information or to speak with a Real Estate Representative.
Email: homeloans@tvacreditunion.com
NMLS #: 167911
