Skip to main content

Make a Payment

It’s easier than ever to make payments YOUR WAY!

Make your payment through online banking by logging in, choosing the loan, and clicking Make A Payment1. A $5.00 convenience fee will be applied to payments made through Make A Payment.

To pay online without a fee, you can set up automatic payments from your Knoxville TVA Employees Credit Union checking or savings account. You can also make a one-time transfer from a KTVAECU checking or savings account with no fee.

Other Payment Options
ONE-TIME PAYMENT

Paying from another financial institution? No problem! Simply click here to make a payment through our online payment center.
A $5.00 convenience fee1 will be applied to one-time payments from another institution.

MAKE ONE-TIME PAYMENT

AUTOMATIC WITHDRAWAL2

It’s fast and easy to set up automatic payments from another financial institution! Just fill out the Automatic Withdrawal Form, and your payments will be made automatically from the account of your choosing.

AUTOMATIC WITHDRAWAL FORM

IN BRANCH

You can make loan payments at any of our branch locations!

To find a branch closest to you, visit our Branch Locations Page.

PHONE

Payments can be made 24/7 over the phone by calling (865) 544-5400.

$15.00 convenience fee applied to all payments made by phone.
$5.00 fee applied if using the automated system.

MAIL3

Knoxville TVA Employees Credit Union
Attn: Loan Payments
PO Box 36027
Knoxville, TN 37930
Include account number in the memo. Print payment coupon template.

SKIP-A-PAYMENT4
Need a little extra cash this month? Apply for a Skip-A-Payment.

You can apply for a skip-a-payment for a $35.00 fee for each skip-a-payment. Your account must be in good standing with all current loans and at least three payments made on the loan. Skip-A-Payment can be used up to two times per 12-month period.

Learn More About Skip-a-Payment

 
SPECIAL HOLIDAY HOURS
SPECIAL HOLIDAY HOURS
⚠️TEXT MESSAGE SCAM ALERT