The Credit Union will never contact you and ask for your personal information, including: debit/credit card number, CVV number or social security information. If you receive a request for this information, please do not respond.

Routing #264279567

Other Services

Life Protection

Protect Your Family's Future.

The Credit Union partners with LifeHelp to provide affordable life protection options for Members. LifeHelp can help in determining what type of life protection is a good fit for your situation, budget and purpose of coverage. 

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Accidental Death & Dismemberment

Member Benefits.

Unexpected things happen to all of us. Sometimes those things are bigger than others. That's why Knoxville TVA Employees Credit Union offers each Member up to $1,500 of complimentary AD&D insurance. The insurance covers the eligible Member in the event of loss of life, limb, sight, speech or hearing due to  a covered accident. The amount of the accidental death and dismemberment benefit reduces by 50% at age 70 and older, regardless of age at enrollment. AD&D insurance will pay benefits due to a covered accident regardless of any other insurance you may have. 

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Additional coverage, including Family Plans, may be purchased. 

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Hospital Accident Plan

Knowing you're covered.

Sometimes accidents happen – trust us, we know! That’s why we offer a Hospital Accident Plan (HAP)! With HAP, Members receive:

  • Plan pays $900 per day for each day of hospitalization- up to 365 days for any one injury
  • Hospital benefits is doubled to $1800 for each day in Intensive Care Unit (ICU)-up to 365 days
  • Pays $450 for hospital emergency room as outpatient visit within 72 hours of accident


Recuperative Care Plan

Preparation for the unexpected.

Never want to be caught unprepared? We don’t blame you! Our Recuperative Care Plan helps eligible Members receive financial assistance for hospitalization due to a covered sickness or accident. It also provides help in covering the expenses of recuperation after leaving the hospital. 

  • Pays $400 daily Recuperative Accident daily cash benefit for up to 365 days
  • Pays $200 daily Recuperative Sickness daily cash benefit for up to 365 days

More Than Just a Loan...

Protect Your Loan

Life can be wonderful. But it can also get complicated when unexpected things happen. That's why we offer Payment Protection with Life Plus, a loan protection option that could cancel your monthly payments or your loan balance in the event of death, disability or involuntary unemployment (accidental dismemberment, terminal illness, hospitalization, family medical leave, the loss of life of a non-protected dependent).*

Payment Protection can be added at anytime during your loan. For more information or to add Payment Protection, call us at (865) 544-5400.

Additional Insurance Coverage

While Payment Protection with Life Plus offers protection against loan payments and balances in the event of death, disability or involuntary unemployment, Guaranteed Asset Protection (GAP) provides a little extra coverage beyond your auto insurance. If your vehicle is stolen or totaled, the majority of insurance companies will only pay up to the book value of the vehicle, leaving you to pay the difference. GAP would cover that difference: between what the insurance company pays toward the loan, what is left of the loan balance, and the deductible up to $1,000. GAP through the Credit Union also provides $1,000 toward the purchase of a replacement vehicle if financed through the Credit Union within 90 days.

GAP can be added to any auto loan within 30 days of purchasing the vehicle. To add GAP, call us at (865) 544-5400 or visit any branch!

Travelers Insurance - Special Rate for Members

As a Member of Knoxville TVA Employees Credit Union, you may also be eligible for discounted protection rates not offered to the general public through Travelers Insurance.

Travelers offers special program rates, generous discounts, and savings advice. To request a quote, call toll-free 800-842-5936 or visit the Travelers website. Be sure to have a copy of your current policy handy when requesting a quote.

*Your purchase of KTVAECU Preferred Payment Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative, or refer to the Member Agreement for a full explanation of the terms of KTVAECU Preferred Payment Protection. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid. DP-2260713.1-1018-1120 © CUNA Mutual Group 2018, All Rights Reserved.