Fraudsters are impersonating the Credit Union. Remember, KTVAECU® will never contact you for your full account number, card PIN, card security code, or online banking credentials. KTVAECU fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400. LEARN MORE
SPECIAL HOLIDAY HOURS
All Credit Union locations will be closed Friday, April 3, in observance of Good Friday.
Fraud Dispute Form
Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.