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About Us

Who We Are

Our Mission: To Help Members grow financially.

Our Vision: To be Members' first choice for all financial services.

Our Purpose: To help generations of Members on their financial journeys.

Our Service Attitude: People Helping People.


We're so grateful to be serving the people of East Tennessee and helping you reach your financial goals and dreams. We also recognize the importance of knowing where we started and carrying those core values with us into the future.

So how did we get here? It all began back in 1934, during the aftermath of the Great Depression. Most of the country was still feeling the effects of the stock market crash, and the country was slowly trying to rebuild what it had lost. People were looking for places to save and borrow, and traditional banks weren't providing what they needed. Many banks had shuttered their doors, and the ones that remained were strictly serving those with large investments.

Times were hard, but there was also hope. Tennessee Valley Authority (TVA) was one of the new businesses that brought hope to the East Tennessee area—since it promised new jobs and unique opportunities. Not long after its opening, TVA employees realized they needed a financial partner they could trust to help them have a safe place to save and borrow. They were impressed with a new type of financial organization called a credit union, where all Members worked together to benefit each other in a financial cooperative.

On February 21, 1934, Knoxville TVA Employees Credit Union was chartered by TVA employees in Knoxville. Back then, Members were not allowed to have more than $1,000.00 in savings. The maximum loan to any Member was $100.00, and a signature loan could not exceed $30.00.

Charles Hoffman ran our first office, all from his desk on the third floor of the Sprankle Building, and business was only open one day a week.

Just one year later, in 1935, we grew to 300 Members. Times were changing, and we changed and adapted to meet the financial needs of our Members and our community.

Over the years, we have pursued new technology and innovative options for Members while keeping our call for excellent local service. As we grew, we started to partner with area businesses and organizations. We also began volunteering in our schools and community.

Now, fast forward to the present day. After nearly 90 years, Knoxville TVA Employees Credit Union serves most of East Tennessee. We've grown to a membership of more than 240,000 and expanded branch locations in the following counties: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, and Sullivan, as well as Johnson City!

While times may have changed, we have never wavered from our service attitude of "People Helping People." Our mission has always been—and always will be—to help you grow financially.

No matter where you are on your financial journey, we want to help you achieve your goals and dreams. Consider Knoxville TVA Employees Credit Union to be your financial partner for life, where we keep your financial best interest at heart.

We believe in putting people first, in lending a hand, and consider our Credit Union to be a family just as much as it is a place of business. We value being:

Locally Based
We live, work, worship, and raise our families in the same communities as you, so we get you!
Community Oriented 
We focus on YOU and giving back to OUR community because we are not-for-profit. Look for us in your area schools, supporting local teams, and volunteering at other community events.
• Excellent Service Providers
When you choose the Credit Union, you're not just a number, your family. We care about you and what's in your best financial interest, not just the bottom line.

If you haven't already, join us, join us now!