⚠️ Scam Alert: Fake Card Activity 💳

Fraudsters may text you about fake card activity, then call and pretend to be the KTVAECU Fraud Department. They claim your digital banking will be locked, and try to add a phone or contact to your account to fix it. We will never ask for your code or add devices to your account. Hang up and call us at (865) 544-5400.

SPECIAL HOLIDAY HOURS

All Credit Union locations will be closed Monday, May 25, in observance of Memorial Day.

Closings & Special Hours

CLOSINGS & SPECIAL HOURS

2026 Holiday Closures

New Year's: Thursday, January 1

Martin Luther King Jr. Day: Monday, January 19

Presidents' Day: Monday, February 16

Good Friday: Friday, April 3

Memorial Day: Monday, May 25

Juneteenth: Friday, June 19

Independence Day: Friday, July 3 & Saturday, July 4

Labor Day: Monday, September 7

Columbus Day/Indigenous Peoples' Day: Monday, October 12

Veterans Day: Wednesday, November 11

Thanksgiving:

Wednesday, November 25 - All locations will be open until 5:00 PM. Northshore and Turkey Creek will be open until 7:00 PM.

Thursday, November 26, & Friday, November 27

Christmas:

Thursday, December 24 - All locations will close at 12:30 PM. Drive-Thru will be open at 8:30 AM and Lobby will open at 9:00 AM.

Friday, December 25 & Saturday, December 26

New Year's:

Friday, January 1, 2027

Contact Us

Call
(865) 544-5400
TOLL-FREE:
(800) 467-5427

Monday - Friday:
7:00 AM - 7:00 PM
Saturday:
8:30 AM - 12:30 PM

Email
justask
@tvacreditunion.com

Questions, comments, or concerns? Send us an email.

Chat ¹
Want to speak with a real person without having to stop what you’re doing? Try Secure Chat! Click on the red bubble in the bottom right corner.

Text ²
(865) 544-5435

You can text the Credit Union with questions. It's an easy way to stay in touch and get the answers you need.

Visit
Come visit us at any of our Branch locations!

LOCATIONS

Disclosures

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