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Frequently Asked Questions
TOP QUESTIONS

  • WHO CAN JOIN1 KNOXVILLE TVA EMPLOYEES CREDIT UNION?

    Membership with KTVAECU® is available to anyone who lives, works, worships, attends school, owns a business, or has eligible family in any of these counties: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, Sullivan, and Johnson City. JOIN TODAY!

  • WHAT IS THE DIFFERENCE BETWEEN CREDIT UNIONS AND BANKS?

    Credit unions are unique in that they are completely member-controlled. When you become a Member of KTVAECU®, you also get a say in the decisions we make. Your guidance helps keep us on the right track!

    Structure/Philosophy — Not for profit, but for service.

    Ownership — Member-owned and controlled.

    Earning — All profits are returned to members in the form of new products, additional services, lower fees, and expanded locations.

    Banks are controlled by profits and shareholders. They are typically more “corporate,” meaning their decisions are made by boards and committees rather than their customers.

    Structure/Philosophy — Banks are corporations, which exist to earn a profit for shareholders.

    Ownership — Shareholder (investor) owned and controlled.

    Earning — All profits are distributed to the stockholders in proportion to the number of shares owned.

  • HOW DO I SEE WHEN BRANCHES ARE OPEN?

    Branch hours vary by location. To find your closest branch and its hours, visit the Locations page.

  • WHAT IS THE CREDIT UNION'S ROUTING NUMBER?

    A routing number is a nine-digit number assigned to a bank or credit union. Think of it as our Credit Union's numerical address that allows it to send and receive money from other financial institutions. The routing number for Knoxville TVA Employees Credit Union is 264279567.

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