Membership with KTVAECU® is available to anyone who lives, works, worships, attends school, owns a business, or has eligible family in and of these counties: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, Sullivan, and Johnson City. JOIN TODAY!
Structure/Philosophy — Not for profit, but for service.
Ownership — Member-owned and controlled.
Earning — All profits are returned to members in the form of new products, additional services, lower fees, and expanded locations.
Structure/Philosophy — Banks are corporations, which exist to earn a profit for shareholders.
Ownership — Shareholder (investor) owned and controlled.
Earning — All profits are distributed to the stockholders in proportion to the number of shares owned.
Branch hours vary by location. To find your closest branch and its hours, visit the Locations page.
A routing number is a nine-digit number assigned to a bank or credit union. Think of it as our Credit Union's numerical address that allows it to send and receive money from other financial institutions. The routing number for Knoxville TVA Employees Credit Union is 264279567.
For Apple devices, you can download from the Apple App Store.
For Android devices, you can download it from the Google Play Store.
For Kindle devices, you can download it from the Amazon Kindle Store.
Click here to learn more about the mobile app.
If you've attempted to log in to online banking or the app multiple times, you might be locked out of your account. Send us a message or give us a call at 865-544-5400, and we will assist you with unlocking your account.
Mobile Check Deposit is available through the Credit Union Mobile Banking App! LEARN MORE.
Apple Pay4 and Samsung Pay5 are available.
Scheduled maintenance usually happens late at night or very early in the morning. We place notifications on the website to alert Members of maintenance and when it is expected to be back up and running.
If you don't see a banner, double-check your username and password are correct and make sure you haven't accidentally been locked out of your account.
For information on card disputes and fraud, visit our Card Disputes & Fraudulent Charges page.
Look for the Contactless Indicator on your card to know if you can use it to tap to pay for purchases.
More information on the Contactless Card page.
If your card doesn’t have this symbol, you can insert or swipe to pay.
For information on freezing and unfreezing your card and everything you can do with Control My Card by KTVAECU®, visit this page.
We offer loans for auto, boats/recreational vehicles, and a variety of home loans.
We also offer various personal loans, including loans to help you build or rebuild your credit score.
You can easily apply for a personal loan, auto loan, credit card, and more using our ONLINE PORTAL or give us a call at (865) 544-LOAN (5626).
Need to apply for a Mortgage loan? Simply visit our MORTGAGE CENTER to begin the application process.
You can find rates for most of our loans on our Rates page.
Yes! For all the ways you can make payments, please visit our Make A Payment page.