Membership with KTVAECU® is available to anyone who lives, works, worships, attends school, owns a business, or has eligible family in and of these counties: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier, Sullivan, and Johnson City. JOIN TODAY!
Structure/Philosophy — Not for profit, but for service.
Ownership — Member-owned and controlled.
Earning — All profits are returned to members in the form of new products, additional services, lower fees, and expanded locations.
Structure/Philosophy — Banks are corporations, which exist to earn a profit for shareholders.
Ownership — Shareholder (investor) owned and controlled.
Earning — All profits are distributed to the stockholders in proportion to the number of shares owned.
Branch hours vary by location. To find your closest branch and its hours, visit the Locations page.
A routing number is a nine-digit number assigned to a bank or credit union. Think of it as our Credit Union's numerical address that allows it to send and receive money from other financial institutions. The routing number for Knoxville TVA Employees Credit Union is 264279567.
Apple Pay4 and Samsung Pay5 are available.
Scheduled maintenance usually happens late at night or very early in the morning. We place notifications on the website to alert Members of maintenance and when it is expected to be back up and running.
If you don't see a banner, double-check your username and password are correct and make sure you haven't accidentally been locked out of your account.
For information on card disputes and fraud, visit our Card Disputes & Fraudulent Charges page.
Look for the Contactless Indicator on your card to know if you can use it to tap to pay for purchases.
More information on the Contactless Card page.
If your card doesn’t have this symbol, you can insert or swipe to pay.
For information on freezing and unfreezing your card and everything you can do with Control My Card by KTVAECU®, visit this page.
All Credit Union locations will be closed Monday, December 25, in observance of Christmas, and Monday, January 1, in observance of New Year's.