Please be aware of a fraudulent text message scam impersonating the Credit Union. KTVAECU® fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400 or use our secure chat feature to confirm.
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Check out our new YouTube tutorial playlist for step-by-step instructions on how to set up and customize online banking or our mobile app.
Want to log in quicker and keep your account even more secure? Set up Face ID or Touch ID in your KTVAECU® Mobile App. Whether you want to check your balance, make a payment, or move money, biometric login keeps things simple and secure.
Transfer money between your accounts, your loan, or to other Members quickly and easily with KTVAECU® Digital Banking. Plus, set your transfer for now or later.
Whether you want a heads-up about deposits, balance updates, or loan activity, this video shows how to set up alerts in just a few clicks.
Get started with Digital Banking. In this video, we'll walk you through how to register and log in to Digital Banking, so you can manage your money anytime. Whether you are signing up for the first time, or just need a refresher, we'll guide you through each step to ensure a smooth experience.
Customize your account names to make managing your money easier. With KTVAECU® Digital Banking, you can give your share or loan accounts nicknames that work for your goals.
1. Credit scores are determined by multiple factors, and KTVAECU® does not guarantee a credit score increase and is not accountable for a credit score decrease. Terms up to 36 months. Minimum payment $25.00 per month. Rates subject to change. Rate can change after consummation. Membership must be 90 days or older to qualify. Some restrictions may apply. Ask for details. 2. Some restrictions may apply. Term must be decided at the time of account opening and may not be changed over the term of the account. All rates and offerings are subject to change. Penalty may be imposed for early withdrawal. Fees may reduce earnings. Automatic deposits of at least $25.00 per month are required on balances under $25,000.00. Failure to complete required deposits may result in early withdrawal penalties and closure. Additional deposits allowed within the term of the certificate account. No limits required for additional deposits.