Beware of text messages impersonating the Credit Union. KTVAECU® fraud alerts come from a 5-digit shortcode and include specific information, not a 10-digit phone number. If unsure, do not respond or click links. Call us at (865) 544-5400 to check your account activity.
All Credit Union locations will be closed Tuesday, November 11, in observance of Veterans Day.
Flexibility When You Need It
Request a Skip-A-Payment 1 to give you flexibility for when life gets busy. Skip a monthly payment on your auto loan, recreational loan, or personal loan.
Log in to digital banking and select the loan to request a Skip-A-Payment.
Please note: Skip-A-Payment does not apply to credit cards, lines of credit, business loans, real estate loans, or mortgages. Members with these loan types need to call (865) 544-5400 for assistance.
How to Skip-A-Payment