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Score Your Dream Haul!

Score your dream haul
with a KTVAECU® Debit Card!

Learn More

 

 

Helpful How-To Tutorials

Check out our YouTube tutorial playlist for step-by-step instructions on how to set up and customize online banking or our mobile app.

Visit OUR YOUTUBE CHANNEL

How to Make-A-Payment

1. Select Move Money, then Make-A-Payment 6  
2. Choose Add Account and enter your SSN or Tax ID to look up your loan!

Pay-A-Person Video Tutorial

With Pay-A-Person 11 , you can transfer cash to friends or family even if they’re not KTVAECU Members! It’s quick, easy, and more secure.

Add Cards to Your Digital Wallet

Skip the card swipe! Pay straight from your phone when you add your debit or credit card to your digital wallet using the mobile app.

Set Up Account Alerts

Whether you want a heads-up about deposits, balance updates, or loan activity, this video shows how to set up alerts 8 in just a few clicks.

Pay-A-Bill Video Tutorial

Ready to simplify how you pay your bills? In this video tutorial, discover how to use the Pay-A-Bill 10 feature in KTVAECU® digital banking.

Ways to Manage Your Money

Whenever you need us, we'll be there. We offer multiple ways to manage your finances, access your accounts, and keep track of expenses - even while on the go! Click one of these convenient options to learn more.

MOBILE

Manage your money whenever and wherever!

ONLINE

Online Banking is one of the easiest ways to manage your accounts.

BRANCH

Visit us at any of our Branch locations!

TELEPHONE

Telephone banking provides up-to-date information on your account. 

CALL US

Speak with a Member Service Representative!

 

Why Join 12 KTVAECU?

Our purpose is to help generations of Members on their financial journeys. Your financial journey is always changing. That's why we are here to support you with services that fit each stage of your life. 

You're a part of something BIG!
From food drives to financial education, we're committed to serving our community. Our community volunteer goal is a collective total of 10,000 hours each year!

How to Join

“The staff is awesome, very helpful, and treats you like a valued customer! I highly recommend TVA Credit Union to everyone; you will not be disappointed if you go with KTVAECU!!! I would give them a 10+”
KAREN MEMBER SINCE 1999
"Awesome fraud dept. Entire staff is awesome and friendly. Highly recommend!"
SANDI MEMBER SINCE 2011
"I moved everything to Knoxville TVA Employees Credit Union years ago, and I am so glad I did. The service is amazing, and the fraud protection is the best. Thank you all so much for being there every time I have a question or need help."
BUD MEMBER SINCE 2015
"Wow! I have a firm belief that businesses should "make it easy for customers to do business With you." KTVACU is a PERFECT example of that! Not only was I able to go open a new account at 6 PM on a Monday. But I was also able to get questions answered for opening a business account there starting tomorrow. We are extremely happy we were recommended to bank here! 10/10 recommend!!!"
ANDREW MEMBER SINCE 2020
"I had a dispute with a fraudulent charge months ago that I thought was settled, but it turns out it wasn't. From the moment I called, I was treated so well, and after explaining everything that happened with the charge, both representatives gave fantastic service and explained why things happened the way they did. I have been banking with them for years and will continue to do so. Thank you to all who helped me."
LYNDSEY MEMBER SINCE 2020

 

 

Rates
Calculators
Forms
uChoose Rewards®
Make a Payment

Episode 1 Small Changes, Big Savings

Small Changes, Big Savings

Small steps can lead to BIG savings! Get the inside scoop on how small actions add up to help you crush your savings goals.

Episode 2 Budget Like a Boss

Budget Like a Boss

We'll make budgeting a breeze! We have tips to help you balance your wants with your must-haves to create a budget that works for YOU.

Episode 3 Bite-Sized Budget Hacks

Bite-Sized Budget Hacks

From your typical grocery haul to the next viral snack you can't wait to try, we have great tips to help you feast for less! 

Episode 4 Debit Cards Debunked: What You Need to Know

Debit Cards Debunked: What You Need to Know

Make your debit card your best friend! Learn how to swipe smart and get the most from your debit card relationship. 

Episode 5 Credit Cards in real life

Credit Cards IRL: Myths, Tips, and Rewards

Are credit cards really so complicated? We'll bust some common myths and help you learn how to choose the best card for YOU!  

Episode 6. Credit Score 101: No Credit? No Clout.

Credit Score 101: No Credit? No Clout.

In this episode, we'll break down the five factors that shape your credit score and share tips to get you started. Learn how a strong credit score unlocks better rates, easier approvals, and more financial freedom.

Feast for Less: Fast Food Edition

Feast for Less: Fast Food Edition

Are your fast food favs costing way more these days? From menu tricks and app hacks to splitting meals and hidden deals, we've got all the insider tips to make eating more affordable. Plus, don't miss this segment of Coin Toss that is sure to egg-cite.

Your Home Buying Your Starter Pack

Your Home Buying Your Starter Pack

Buying a house feels impossible, right? But guess what? It's more achievable than you think! In this episode, we're giving you the ultimate Home-Buying Starter pack. From breaking down common myths to sharing creative hacks for first-time buyers, we have everything you need to start your journey towards homeownership.

How to Choose The Right Financial Institution

How to Choose The Right Financial Institution

Not sure where to put your money? We’ve got your back. We’re breaking down how to choose the right financial institution—one that fits you, your goals, and your future. Whether you’re opening your first account, thinking about switching banks, or just want to know your options, this is where you start.

Wheel Talk: First-Time Car Buying

Wheel Talk: First-Time Car Buying

Not sure where to put your money? We’ve got your back. We’re breaking down how to choose the right financial institution—one that fits you, your goals, and your future. Whether you’re opening your first account, thinking about switching banks, or just want to know your options, this is where you start.

 

Disclosures

1 APY = Annual Percentage Yield. APY effective as of 08-07-25. Some restrictions may apply. Fees may reduce earnings. Ask for details. High-Yield Checking is a tiered-rate account. Monthly qualification cycle begins on the first day and ends on the last day of the calendar month. Terms and conditions may apply. Rate subject to change. PREMIUM RATE of 3.50% APY is earned on balances between $500.00 and $10,000.00 when the following monthly qualifications are posted and settled within the monthly qualification cycle: • Make 15 debit card transactions • Log in to online/mobile banking at least once • Receive eStatements • Have direct deposit NON-PREMIUM RATE of 0.00% APY is earned on balances of $499.99 or less. On balances over $10,000.00, 0.15% APY is earned or when premium qualifications are not met. When the account is closed, 0.15% APY applies for the month the account is closed.

2 APR = Annual Percentage Rate. Rate subject to change without notice and based on creditworthiness. Available to qualifying Members. Some restrictions may apply. Ask for details. View credit card disclosure at tvacreditunion.com/credit-card-disclosure.

3 APR = Annual Percentage Rate. Restrictions apply. Not a government-affiliated agency. All applications subject to underwriting guidelines and approval. Rates based on creditworthiness. Ask for details. Please note the interest rate and fees shown are available to borrowers with excellent credit history with loan-to-values up to 80% of the appraised value or sales price of the property, whichever is the least amount. If the loan-to-value is higher than 80%, please contact us for a rate quote. The actual interest rate and fees available to you may be different than the rates displayed. All interest rates and APRs shown are subject to change without notice.

4 APR = Annual Percentage Rate. A fixed-rate mortgage loan of $200,000.00 for 30 years at 7.250% interest and 7.490% APR will have a monthly payment of $1,364.35. Taxes and insurance not included; therefore, the actual payment obligation will be greater.

5 *APR = Annual Percentage Rate. Available to qualifying Members. Some restrictions may apply. Rate subject to change without notice and based on creditworthiness. Minimum loan amount for new auto loans with terms 85 to 96 months: $40,000.00. Rates increase by 1.00% for autos over 100,000 miles. Payment per $10,000.00 is for example purposes only. Ask for details.

6 Fee for loan payments made online through Make-A-Payment® is $5.00 per payment. Effective August 12, 2022, $5.00 per payment fee is waived when payments are made using Make-A-Payment® online/mobile link for KTVAECU Visa(R) Platinum and KTVAECU Business Visa credit cards. Some restrictions may apply. Ask for details.

7 Plaid is a trademark of Plaid, Inc. You authorize and direct KTVAECU to share information about yourself, your KTVAECU relationship and your accounts at KTVAECU with Plaid Inc. (a “third party”) and, with any apps and websites (“third parties”) with which you've consented to allow Plaid to share your information. It is the Member's responsibility to ensure the privacy and security of your information is appropriately protected by Plaid or other third parties with whom you share your information. Use of your information by Plaid or a specific app/site, service, quality, performance, and accuracy are governed by your agreement with Plaid, Inc. or third parties, not by KTVAECU.

8 Some restrictions may apply. Message and data rates may apply. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts or your mobile number is not on file, you will continue to receive phone calls if unusual activity occurs on your card. Ask for details.

9 Receive a paper statement in the mail for $2.00 per month or enroll in free eStatements (electronic statements). Members under the age of 18, Senior Member Accounts, and department SSI excluded. Ask for details.

10 Available to qualifying Members. Some restrictions may apply. Message and data rates may apply. Ask for details.

11 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Pay-A-Person uses Payrailz to send funds and is a trusted, third-party partner of Knoxville TVA Employees Credit Union. Full disclosure available at tvacreditunion.com/payaperson-disclosure.

12 To join the Credit Union, you must meet membership requirements. Fees may apply. Some restrictions may apply. Ask for details.