SCAM ALERT ⚠️
Fraudsters are impersonating the Credit Union. Remember, KTVAECU® will never contact you for your full account number, card PIN, card security code, or online banking credentials. KTVAECU fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400.
Account Access By Phone
Telephone Banking
Account Access By Phone
Telephone Banking
Telephone Banking
Telephone Banking 1
Your accounts are always just a phone call away with Telephone Banking.
- Get 24/7 access to your accounts
- Transfer funds between your accounts or to another Member
- Set balance alerts
- Check account balances
- Hear recent transactions
Telephone banking is available 24/7. Be sure to add this number to your phone's contact list!
Call(865) 544-5675
Toll-Free: (866) 588-2328
How to Use Telephone Banking
- Call with a Touchtone® phone
- Press 1 to access your accounts
- Enter your Social Security number
- Choose an account and enter your PIN
- Select from the menu options to manage your money
Need help with your PIN? Give us a call!