Ready to upgrade your card security?

With Control My Card by KTVAECU^®1, it’s never been easier to protect yourself against fraud and keep your money secure! With just a few taps, you can control your card from within the mobile app and online banking. Download our app today to get started.

How to add your card to your digital wallet:
1. Log in to the KTVAECU^® mobile app.
2. Select Control My Card in the menu.
3. Click Add to Apple Pay for iOS users or Add to Google Pay for Android users.
4. Tap Add card to your digital wallet.
5. Complete card verification and select Next.
Agree to terms and conditions, and you're done!

Freeze/Unfreeze Your Card

Freeze or unfreeze your card at any time. Tap the card you want to freeze or unfreeze. If your card is active, it will say, “Card is ON,” and the button will be green. To freeze your card, tap the green button. If your card is inactive, it will say, “Card is OFF,” and the button will be white. To unfreeze your card, tap the white button.

Add Your Card to Apple^®/Google Pay^®

Easily add your cards to Apple Pay^® or Google Pay™ with just a few taps! If you’re on an iOS device, tap the Apple Pay logo. If you’re on an Android Device, tap the Google Pay logo. Follow the instructions to add your cards to your mobile wallet. You can now checkout with your Credit Union card right from your digital wallet.

Reveal Your Card

Need your card details but don’t have your card in front of you? Select View Digital Card. For security purposes, you will be prompted to enter a text code. You will now see your card information for 99 seconds. After 99 seconds, your card information will be masked again for security.

Customize Controls and Alerts

Tap Controls and Alerts. Under Controls, set spending limits, travel restrictions, merchant controls, and transaction limits. Under Alerts, control when and how you receive notifications for card activity. Tap Spend Insights to see your purchases broken down by category, time period, and location.

View your uChoose Rewards^® Points Balance

Check your uChoose Rewards^® Points balance inside the app instead of visiting our website. In the menu, tap Rewards to check your points balance.

See Who Has Your Card on File

Tap Card on File to see which companies have your cards on file! You can check which businesses have Recurring Payments and which merchants just have your card information in their system.

Change your PIN

Change or update your PIN without visiting a branch! Tap Set Pin in the Menu. To confirm it’s you, we’ll send you a security token. Choose how you’d like to receive the token. Enter your new PIN. Tap Submit.

Set Travel Plans

Make sure your cards work while you travel abroad! Select Manage Travel Plans. Tap Add Travel Plan. Enter your Destination(s). Enter your Date of Departure. Enter your Date of Return. Tap Submit. Now, you’re ready to travel with your cards!

Going Somewhere?

Make sure your credit and debit cards are ready to hit the road with you – with added security! Before you head out, set travel plans in the mobile app with just a few easy steps.

Log in to the KTVAECU^® mobile app
Tap Control My Card
Select Manage Travel Plans
Add Travel Plans
Enter Destination
Enter Date of Departure and Date of Return
Tap Submit

Download the official app today!^{1, 2}

With the Knoxville TVA Employees Credit Union app, you get many of the same benefits of online banking, all on your mobile device. Get the KTVAECU^® mobile app today to start managing your money from anywhere!

Control My Card