Skip to main content
⚠️TEXT MESSAGE SCAM ALERT

Please be aware of a fraudulent text message scam impersonating the Credit Union. KTVAECU® fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400 or use our secure chat feature to confirm.

Card Disputes

Card Disputes & Fraudulent Charges

Disclosures

1 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.

2 Some restrictions may apply. Ask for details.

3 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

4 Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.