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⚠️ SCAM ALERT:

Scammers are actively impersonating the Credit Union using phone calls, texts, and emails. We will never ask you to send funds to us through Pay-A-Person. Hang up immediately or ignore the text and call us at (865) 544-5400.

Card Disputes

Card Disputes & Fraudulent Charges

Disclosures

1 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union. Available to qualifying Members.

2 Some restrictions may apply. Ask for details.

3 Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

4 Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.