Scammers are actively impersonating the Credit Union's fraud text alerts. Scammers are asking you to verify purchases. Once you text "NO", the scammer will attempt to contact you. If this happens, please, do not respond to the text or the call. Instead, call us at (865)544-5400 and press "1" for after hours card support. And don't forget, our card fraud text alerts will come from a 5-digit code, not a phone number!
Tap-and-Go
Contactless Cards
Tap-and-Go
Contactless Cards
If your Knoxville TVA Employees Credit Union Visa® card has the Contactless Indicator on it, you can now make purchases with just a tap.
IT'S FAST.
Pay in seconds where you see the Contactless Symbol -- way faster than fumbling with cash.
IT'S EASY.
No need to insert your card or swipe it. A simple tap on the contactless-enabled terminal is all it takes.
IT'S SECURE.
Contactless cards use the same trusted security as chip cards. Each transaction is protected by dynamic encryption that protects your payment information.
Use your Knoxville TVA Employees Credit Union Visa contactless card where you see the Contactless Symbol.
Retail Shops
Convenience Stores
Restaurants
Grocery Stores
Drug Stores & Pharmacies
More
Instant Issue Cards 2
Skip the wait. Visit any branch and walk out with a new card ready to use. Instant-issue cards come with your name, card number, and all security details printed right in the branch!
Contactless Card Security
Even though all our debit cards are contactless, they also contain a magstripe and EMV chip if you prefer to use these methods. Unlike magstripes that contain full card information easily obtained through skimming devices, contactless chips are encrypted to only include partial card details and do not include enough information for the card to be used.
More About Contactless Cards
Here are some frequently asked questions about contactless cards.
Yes, contactless cards have the same security features as chip cards.
Whenever you make a purchase with your contactless card, your account number and a one-time security code are sent from the card to the payment terminal. It does not send your name, billing address, or three-digit code on the back of your card. The scammer would need all this information to conduct fraudulent payments.
No. Contactless cards only transfer very limited information when they come in close contact with a contactless terminal device.
The best way to protect your card information is to be vigilant. For tips on keeping your info safe, visit our Information Security Tips page.
Because contactless cards transmit very limited information, RFID protection devices are not necessary.
If you believe someone has gained access to your card number and/or personal information, please visit our Card Disputes and Fraud page for steps you can take.
Unfortunately, scammers always find new ways to steal information. While our cards are more secure than ever, there is always the chance something can go wrong. If it does, we are here to help you. Please visit our Card Disputes and Fraud page for more information on card fraud.
1 Available to qualifying Members. Some restrictions may apply. Ask for details. The Contactless Symbol is owned by EMVCo, LLC ("EMVCo").
2 Available to qualifying Members. Some restrictions may apply. Fees may apply. Ask for details.