Maryville Branch Maintenance:

The Maryville Branch will be closed on September 18 and 19 for scheduled maintenance. Branch ATM will not be available. Please visit our nearest branch in Alcoa.

Routing #264279567

Mobile Banking

Access accounts, check balances, deposit checks, and pay bills wherever you are.

Download the official app today!

Apple App Store button   Google Play app store

Introducing:

Quick Balance

One Swipe and you're done!

Instant access to see what's in your account without having to log into the app. Watch the tutorial to learn more!

Watch Tutorial

Quick Balance

Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

Mobile Banking Perks

  • Mobile Check Deposit
  • Send Money
  • View current payoff amounts
  • Track income and expenses
  • Build and track budgets with MoneyDesktop
  • Change address and/or phone numbers
  • Set up alerts for payment reminders or low balances
  • Pay bills
  • Transfer funds
  • View statements
  • Locate branch & ATM locations
  • Assign nicknames to accounts

Available to qualifying Members. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

Text Message Banking

Access deposit accounts anytime, anywhere by using a text message-enabled phone. It's a fast, free* and secure way to get account information.

  • Check account balances
  • Transfer funds between eligible accounts
  • Easily set up balance alerts
  • Add a second phone for added convenience
  • Same security standards as online banking

Member Perk:

Fraud test alert

All Members will be registered to receive texts should a fraud alert occur on their account. The short code (phone number) will be 37268. Members will not be charged for the texts. There is an alert opt-out option available.

*Some restrictions may apply. Ask for details. Message and data rates may apply. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts, you will continue to receive phone calls if unusual activity occurs on your card.

Text Alerts

Set text alerts to notify you when a payment posts to your account or your balance falls below a certain amount. You can even set alerts to notify you when a deposit post to your account. 

It's an easy two-step process:

    Step 1:

    • Log in to Online Banking
    • Click Additional Services
    • Select Alerts
    • Click Add New Delivery Option
    • Set Delivery Type to Text Message 
    • Enter a Nickname
    • Enter your cell phone number
    • Click Save Delivery Option

    A security code will be sent to the cell phone number used during setup. Enter the Security Code and click Submit. You will receive a confirmation text when your cell phone number is successfully registered as a delivery option.

    STEP 2: Create Text Alerts

    • Return to Alerts under Additional Services in the main menu
    • Under the Navigate Alerts menu, click Add New Alert
    • Choose A Deposit is Posted to Your Account, then click Next
    • Create an Alert Nickname
    • For Delivery Option, select the Nickname you chose in STEP 1 for your Text Message Delivery Option
    • Select the Account to Watch, then Click Save Alert
    • Repeat Step 2 to set up additional Text Alerts 

    Some restrictions may apply. Ask for details. Message and data rates may apply.

      Credit Score

      • Free credit score for Members
      • Tips for improving your score
      • Get notified anytime your score changes

      LEARN MORE

      Get your FREE Credit Score today!

      Credit Score available for primary account holder only. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

      Keeping you and your information safe.

      Secure Banking

      • Optional Facial/Fingerprint Login
      • Card Fraud Text Alerts
      • 24/7 Member Help Available

      LEARN MORE

      Control My Card by KTVAECU®

      Use Control My Card by KTVAECU® to control any Credit Union debit or credit card! Look for the Control My Card by KTVAECU® app in your app store and download it to:

      • Turn your card ON/OFF
      • Set card alerts
      • Set spending limits
      • View balance and transaction information
      • Find nearby ATMs

      MORE INFO

      Be sure the Credit Union has your latest email address before registering your card with Control My Card by KTVAECU®. Data and message rates may apply. Ask for details. Control My Card by KTVAECU® is a registered trademark of Knoxville TVA Employees Credit Union.