Mobile Banking
EVERYWHERE BANKING
Whether you're gaming at home, out with friends, or even halfway around the world, the KTVAECU® Mobile App15 lets you manage your money whenever and wherever you are!
- Add Your KTVAECU® Card to Your Digital Wallet
- Send Money to Friends
- Always Know Your Balance
- Turn Your Card On/Off
- Deposit Checks with Your Phone
- Set Alerts
- Stop Payment Drafts
- Chat With Us
1. Log in to the KTVAECU® mobile app.
2. In the menu, select Send Money.
3. Add a New Contact, or select a name from dropdown.
4. Select the Funding Account.
5. Enter the amount you would like to transfer.
6. Tap Submit.
To cancel a pending payment, click the transaction, and then select Cancel Transaction. You can also delete or edit existing contacts by selecting the contact name, make the desired changes, then click Submit.
Control My Card by KTVAECU®16
Use Control My Card to control any KTVAECU® debit or credit card! Look for Control My Card in the mobile app menu.
Reveal Card- The new Reveal Card feature securely shows your card number, expiration date, and security code for up to 99 seconds.
Cards On File- Know which companies and businesses have your card information saved.
uChoose Rewards- Check your uChoose Rewards® Points balance in the app with fewer steps.
PIN Change- Change or update your PIN no matter where you are.
Apple/Google Pay- Add your KTVAECU® Debit or Credit Card to your Apple Pay® or Google Pay™ wallet with just a few taps.
Set Travel Plans- Make sure your cards still work while you travel by setting travel plans with just a few easy steps.
IN THE MOBILE APP
Follow the steps to place a stop on a draft:
1. Log in to the mobile app
2. Select the checking account to place the stop
3. Locate the Quick Buttons at the top, slide left, and choose Stop Payment
Stop Payment fees still apply. You can select which suffix to debit when you Stop Payment in the mobile app.
With the Knoxville TVA Employees Credit Union app, you get many of the same benefits of online banking, all on your mobile device. Get the KTVAECU® mobile app today to start managing your money from anywhere!
Important Updates for Mobile Device Users:
As of December 3, 2024, our mobile app will no longer support Apple iOS software version 15 or older and Android OS 11 or older. If you are using any of these past versions, you will still be able to use our mobile app. However, you must update your phone or device software to Apple iOS 16 or newer or Android 12 OS or newer before you’ll be able to download the most recent versions of our mobile app. The newest version of our mobile app allows you to get optimum viewing and fuller functionality of our convenient mobile app features.
It’s easy to update your device software. Just follow these four steps:
1. Go to Settings
2. Tap General
3. Then select Software Update
4. Click Download and Install