Fraudulent Text

Never provide personal or financial information in response to text messages from unknown senders or click links or numbers in a text. If you receive a request for this information, please do not respond.

Fraudulent Text

Never provide personal or financial information in response to text messages from unknown senders or click links or numbers in a text. If you receive a request for this information, please do not respond.

Routing #264279567

Mobile Banking

Access accounts, check balances, deposit checks, and pay bills wherever you are.

Download the app today!

Apple App Store button   Google Play app store

Introducing:

Quick Balance

One Swipe and you're done!

Instant access to see what's in your account without having to log into the app. Watch the tutorial to learn more!

Watch Tutorial

Protecting Your Information

Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

Mobile Banking Perks

  • Mobile Check Deposit
  • Send Money
  • View current payoff amounts
  • Track income and expenses
  • Build and track budgets with MoneyDesktop
  • Change address and/or phone numbers
  • Set up alerts for payment reminders or low balances
  • Pay bills
  • Transfer funds
  • View statements
  • Locate branch & ATM locations
  • Assign nicknames to accounts

Available to qualifying Members. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

Text Message Banking

Access deposit accounts anytime, anywhere by using a text message-enabled phone. It's a fast, free* and secure way to get account information.

Fraud test alert

  • Check account balances
  • Transfer funds between eligible accounts
  • Easily set up balance alerts
  • Add a second phone for added convenience
  • Same security standards as online banking

All Members will be registered to receive texts should a fraud alert occur on their account. The short code (phone number) will be 37268. Members will not be charged for the texts. There is an alert opt-out option available.

*Some restrictions may apply. Ask for details. Message and data rates may apply. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts, you will continue to receive phone calls if unusual activity occurs on your card.

Credit Score

  • Free credit score for Members
  • Tips for improving your score
  • Get notified anytime your score changes

LEARN MORE

Get your FREE Credit Score today!

Credit Score available for primary account holder only. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

Protecting Your Information

Secure Banking

  • Optional Facial/Fingerprint Login
  • Card Fraud Text Alerts
  • 24/7 Member Help Available

LEARN MORE

Control My Card by KTVAECU™

Use Control My Card by KTVAECU™ to control any Credit Union debit or credit card! Look for the Control My Card by KTVAECU™ app in your app store and download it to:

  • Turn your card ON/OFF
  • Set card alerts
  • Set spending limits
  • View balance and transaction information
  • Find nearby ATMs

MORE INFO

Be sure the Credit Union has your latest email address before registering your card with Control My Card by KTVAECU™. Data and message rates may apply. Ask for details. Control My Card by KTVAECU™ is a registered trademark of Knoxville TVA Employees Credit Union.