SCAM ALERT ⚠️
Fraudsters are impersonating the Credit Union. Remember, KTVAECU® will never contact you for your full account number, card PIN, card security code, or online banking credentials. KTVAECU fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400.
Contact Information Update Request
Contact Information Update Request
This Information Update Request may take up to two business days to process once the Credit Union receives this completed document. For an immediate change, please use the Information Change features within Online Banking or Mobile Banking.