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New Online Banking

Online Banking has a sleek new look and powerful new features! Let’s take a tour of everything new.

Online Banking Top Favorites

NEW 
USER SETTINGS

Change your personal information like address, email address, passwords, and username all from the drop-down menu in the top right of Online Banking!

NEW
MENU

Online Banking has taken a nod from the Mobile App. All your new and favorite tools including Alerts, Bill Pay, Check Deposit, Control My Card, and eStatements are organized on the left side.

TRANSFER
TO ANY MEMBER

Whether you want to move funds between your Credit Union accounts, send money to another Member, or want to schedule regular reoccurring transfers, do it all from the Transfers tab!

CUSTOMIZABLE
DASHBOARD

Determine your Online Banking experience when you customize your dashboard. You know which widgets are most important, so add, remove, and rearrange them based on your preferences.

HOW TO'S 

Explore all the new features with these quick guides!

How to Customize Your Online Banking Dashboard

  1. Log in to Online Banking.
  2. Click the Edit Dashboard icon on the top left.
  3. The items in the top are a list of dashboard widgets you may customize. Each widget is defaulted to active. Connect Native Dashboard
  4. To customize:
    1. Click and drag each box where you want to view each desktop.
    2. Click Remove in the top right corner of each box if you do not want to that particular category widget on your desktop.
    3. Click the arrows for condensed view or horizontal view.
  5. Once edits are complete:
    1. Click the Save button in the top right corner to save your changes.
    2. Click the Cancel button if you do not want to keep the changes you made.
    3. Click the drop-down arrow to the right of the Cancel button and click Reset to Default to go back to the default dashboard settings.

HOW TO MAKE A TRANSFER

TRANSFER BETWEEN ACCOUNTS

  1. Log in to Online Banking.
  2. Click Transfer in the main menu on the left.
  3. Select Make a Transfer for transfers between your accounts.
  4. Select which account you want to make the transfer from in the drop-down menu From Account.
  5. Select which account you want to transfer the funds to in the drop-down menu To Account.
  6. Enter the Amount you want to transfer.
  7. Enter a transfer memo in the Description. This is limited to 56 characters.
  8. Click the Transfer button to complete the transfer.

TRANSFER TO ANOTHER MEMBER

  1. Log in to Online Banking.
  2. Click Transfer in the main menu on the left.
  3. Select Transfer to Another Member for transfer to other KTVAECU® Members.
  4. Select which account you want to make the transfer from in the drop-down menu From Account.
  5. Select which account you want to transfer the funds to in the drop-down menu To Account.
  6. Enter the Amount you want to transfer.
  7. Enter a transfer memo in the Description. This is limited to 56 characters.
  8. Click the Transfer button to complete the transfer.

MANAGE SCHEDULED TRANSFERS

  1. Log in to Online Banking.
  2. Click Transfer in the main menu on the left.
  3. Select Manage Scheduled Transfers for transfers you would like to schedule ahead of time.
  4. View the options in the Repeat box by clicking the drop-down arrow icon.
  5. Select:
    1. One-time
    2. Daily
    3. Weekly
    4. Monthly
    5. Yearly
  6. Enter the Date using the calendar icon.
  7. Click the Next button.
  8. Type the Title of the scheduled transfer. This is limited to 56 characters.
  9. Select the From Account from the down-down menu.
  10. Select the To Account from the drop-down menu.
  11. Enter the Amount you want to schedule for transfer.
  12. Click the Schedule Transfer button when done.

    Member Favorite Tools

    All your favorite money-management tools have a new home in the menu! Access your eStatements, manage your Bill Pay payments, and use Control My Card, all with just a few clicks!

    View Your  
    eStatements

    eStatements have a new home in the menu! View or print them with just a few clicks. To view your eStatements:

    1. Log in to Online Banking. 
    2. Click eStatements in the main menu on the left. 
    3. Click Account Statement to view the PDF.
    4. To print, click the Print icon in the top-right corner.

    Set Up/Use
    Bill Pay

    Bill Pay has moved to the menu! To add or make changes to Bill Pay payments:

    1. Log in to Online Banking.
    2. Click Bill Pay in the menu.
    3. Follow the prompts to Add a Person or Business to Pay.
    4. Once a biller is added, you can select Add Another Biller or Pay this Biller.
    5. Follow the prompts to complete payment to the selected biller and click Confirm All Payments to complete.

    Set up/Manage
    Control My Card

    All the power of your KTVAECU® cards in one place! To access Control My Card:

    1. Log in to Online Banking.
    2. Click Control My Card in the menu.
    3. From here, you may:
      1. Add Card.
      2. View Card Details like View Digital Card and Rewards.
      3. Manage Controls & Alerts, Manage Travel Plans, and Set PIN.
      4. View Recent Transactions.
      5. And more!

    Some restrictions may apply. Message and data rates may apply from your wireless carrier. Not all wireless carriers support FTEU (Free To End User) texting. If your carrier does not support these texts or a mobile phone number is not on file, you will continue to receive phone calls if unusual activity occurs on your card. Ask for details. Some restrictions may apply. Ask for details. Message and data rates may apply from your wireless carrier.

     
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