With online banking, access balance and account history, pay bills, transfer money and so much more — 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
Conveniences of Online Banking
Online Banking Tutorial
Multiple layers of advanced security tools, including cryptography, firewalls and trusted operating systems are used to prevent tampering and ensure the privacy of account information. Before gaining access to any account information, each individual is authenticated by a personal username, access code and a unique password he or she selects. Without the correct information, access is denied.
Your Card. Your Terms.
In addition to the Credit Union's mobile app, we also offer CardValet, a free service to help you monitor and manage your debit and credit card activity. With CardValet, you can:
Text Message Banking
Access deposit accounts anytime, anywhere by using a text message-enabled phone. It's a fast, free* and secure way to get account information.
Telephone Banking
If Internet access is not available, but a Touchtone® telephone is, telephone banking (D.I.A.L.) allows you to check balances, transfer money between accounts and more!
Best of all, there is no need to wait to talk to a live person.
Dial (865) 544-5675, or toll free (866) KTVAECU (588-2328), to:
Items Needed: A Touchtone® phone and personal identification number (PIN) to access D.I.A.L.
*Message and data rates may apply from your wireless carrier.