REMINDER:
The Credit Union will never contact you and ask for your personal information, including: debit/credit card number, CVV number or social security information. If you receive a request for this information, please do not respond.
REMINDER:
The Credit Union will never contact you and ask for your personal information, including: debit/credit card number, CVV number or social security information. If you receive a request for this information, please do not respond.
Managing Your Account
With online banking, access balance and account history, pay bills, transfer money and so much more — 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
Conveniences of Online Banking
- Up-to-date, real-time account information
- Free Credit Score
- No monthly service fee
- View account statements and check images
- Check current savings, checking, certificate and loan balances
- View current payoff amounts
- Track income and expenses
- Schedule and pay bills with bill pay
- Build and track budgets with MoneyDesktop
- Set up email and text alerts to remind you of payments or low account balance
Online Banking Tutorial
Enroll in Online Banking!
Online Banking Security
Multiple layers of advanced security tools, including cryptography, firewalls and trusted operating systems are used to prevent tampering and ensure the privacy of account information. Before gaining access to any account information, each individual is authenticated by a personal username, access code and a unique password he or she selects. Without the correct information, access is denied.
Mobile Banking
Access Credit Union accounts from any mobile device. Check account balances, deposit checks and pay bills wherever you are.
- Secure fingerprint login
- Deposit checks
- Send money
- Check balances
- Pay bills
- Transfer funds
- Track expenses
- View statements
- Locate branch & ATM locations
Download the App Today!
CardValet
Your Card. Your Terms.
In addition to the Credit Union's mobile app, we also offer CardValet, a free service to help you monitor and manage your debit and credit card activity. With CardValet, you can:
- Turn your card On or Off
- Set spending controls, both amount limits and geographical locations
- Set alerts to be notified when your card is used
- View card balances, transactions and set balance alerts
Telephone & Text Message Banking
Text Message Banking
Access accounts anytime, anywhere by using a text message-enabled phone. It's a fast, free* and secure way to get account information.
- Check account balances
- Transfer funds between eligible accounts
- Easily set up balance alerts
- Add a second phone for added convenience
- Same security standards as online banking
Telephone Banking
If Internet access is not available, but a Touchtone® telephone is, telephone banking allows you to check balances, transfer money between accounts and more!
Best of all, there is no need to wait to talk to a live person.
Dial (865) 544-5675, or toll free (866) KTVAECU (588-2328), to:
- Access accounts
- Get rate information
- Find branch hours and locations
- Use a loan calculator
- And more!
Items Needed: A Touchtone® phone and personal identification number (PIN) to access.
*Message and data rates may apply from your wireless carrier.