Managing Your Account

Learn more about the features of your account!

Online Banking

With online banking, access balance and account history, pay bills, transfer money and so much more — 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

Conveniences of Online Banking

  • No monthly service fee
  • eStatements available
  • View account statements and check registers
  • Check current savings, checking, certificate and loan balances
  • Transfer funds
  • Track income and expenses
  • Schedule and pay bills with bill pay
  • Build and track budgets with MoneyDesktop
  • Set up email and text alerts to remind you of payments or low account balance

Online Banking Tutorial

Online Banking Security

Multiple layers of advanced security tools, including cryptography, firewalls and trusted operating systems are used to prevent tampering and ensure the privacy of account information. Before gaining access to any account information, each individual is authenticated by a personal username, access code and a unique password he or she selects. Without the correct information, access is denied.

Online Banking Browser & OS Compatibility

Mobile Banking

Mobile Banking App

Access Credit Union accounts from any mobile device. Check account balances, deposit checks and pay bills wherever you are.

  • Secure fingerprint login
  • Deposit checks
  • Send money
  • Check balances
  • Pay bills
  • Transfer funds
  • Track expenses
  • View statements
  • Locate branch & ATM locations

Download the App Today!

Apple App Store

Google Play

Amazon App

Telephone & Text Message Banking

Text Message Banking

Access deposit accounts anytime, anywhere by using a text message-enabled phone. It's a fast, free* and secure way to get account information.

  • Check account balances
  • Transfer funds between eligible accounts
  • Easily set up balance alerts
  • Add a second phone for added convenience
  • Same security standards as online banking

Telephone Banking

If Internet access is not available, but a Touchtone® telephone is, telephone banking (D.I.A.L.) allows you to check balances, transfer money between accounts and more!

Best of all, there is no need to wait to talk to a live person.

Dial (865) 544-5675, or toll free (866) KTVAECU (588-2328), to:

  • Access accounts
  • Get rate information
  • Find branch hours and locations
  • Use a loan calculator
  • And more!

Items Needed: A Touchtone® phone and personal identification number (PIN) to access D.I.A.L.

 *Message and data rates may apply from your wireless carrier.