LET'S FIGHT FRAUD TOGETHER
Because anyone can be a victim of fraud, we're dedicated to giving you the tools you need to keep your accounts safer. Join us for Fraud Watch to learn more about:
ENTER TO WIN!
When you visit any Fraud Watch event, talk to a member of the Fraud Squad to be entered for a chance to win a $100.00 Visa® gift card!1
MEET THE FRAUD SQUAD
The Technology Titans are experts on all things tech! They'll answer your questions about the latest email and text scams, teach you to spot red flags, and give you tips for creating super-savvy passwords.
Our Card Gurus fight fraud and help you keep your money safer. Learn all you need to know about debit and credit card security so you can stay ahead of fraudsters and shop with confidence!
From the latest scam tactics to the best money management tips, the Account Wizards have inside info on how to keep your accounts more secure. They'll share tips to help you spot fraudsters' lies!
WAYS TO FIGHT FRAUD
Check out these fraud tips to help you protect your information. Share these tips with your family, friends, and community to join the Fraud Squad and help fight fraud!
Contact us at 865-544-5400 if you suspect fraud on your account or have a lost or stolen card.
FOUR P's TO EVERY SCAM
The Federal Trade Commission has identified four elements of most scams.
PRETEND
Fraudsters pretend to be from an organization you know or trust, like the Credit Union, a government agency, or your utility provider. They use technology to spoof phone numbers so the call or text looks legitimate.
PROBLEM / PRIZE
Fraudsters say there's a problem with your account, your device has a virus, or you won a prize. This is to catch you off guard and make you want to act.
PRESSURE
Scammers want you to act fast before you can think. They threaten legal trouble or say your device is corrupted.
PAY
Be suspicious of requests to pay a specific way, like cryptocurrency, money wires, or gift cards.
1Federally insured by NCUA. Membership required. Member must speak with a KTVAECU® Fraud Squad Employee during the Fraud Watch Event to be automatically entered to win a $100.00 Visa Gift Card. One winner per in-branch Fraud Watch event. Qualifying name can only be drawn once for the entire Fraud Watch event series. Winner will be selected through random drawing. Winner will be notified by phone or email within two business days of event.
In preparation for upcoming System Upgrades, the following services are unavailable:
If you need any of the above services, please visit a branch location or call (865) 544-5400 before Friday, May 30 at 6:00 PM.
All online services will resume on Tuesday, June 3.