Please be aware of a fraudulent text message scam impersonating the Credit Union. KTVAECU® fraud text alerts come from a 5-digit shortcode, not a 10-digit phone number. If you are unsure, do not respond and call us at (865) 544-5400 or use our secure chat feature to confirm.
LET'S FIGHT FRAUD TOGETHER
Because anyone can be a victim of fraud, we're dedicated to giving you the tools you need to keep your accounts safer. Join us for Fraud Watch to learn more about:
WAYS TO FIGHT FRAUD
Check out these fraud tips to help you protect your information. Share these tips with your family, friends, and community to join the Fraud Squad and help fight fraud!
Contact us at 865-544-5400 if you suspect fraud on your account or have a lost or stolen card.