Knoxville TVA Employees Credit Union Membership is available to anyone who lives, works, worships or attends school in the following counties as well as Johnson City, Tennessee: Blount, Hamblen, Jefferson, Knox, Loudon, Roane, Sevier and Sullivan. Family members related to any Member of Knoxville TVA Employees Credit Union are also eligible to join.
The routing number for Knoxville TVA Employees Credit Union is 264279567.
For mobile banking, use the iPhone/iPad, Android or Kindle app.
For standard touchtone phone access, use our telephone banking system (D.I.A.L.). Contact us to get a PIN.
For browser access, use Chrome, Firefox, Google Android OS browser, Internet Explorer, Internet Explorer Mobile or Safari. See our Online Banking section for version details.
Structure/Philosophy — Not for profit, but for service.
Ownership — Member owned and controlled.
Earning — All profits are returned to members in the form of new products, additional services, lower fees and expanded locations.
Structure/Philosophy — Banks are corporations, which exist to earn a profit for shareholders.
Ownership — Shareholder (investor) owned and controlled.
Earning — All profits are distributed to the stockholders in proportion to the number of shares owned.
Branches have hours based on what is most convenient for Members in that area. To find your closest branch and its hours, visit the Locations page.
If you've attempted to log in to online banking or the app multiple times, you might be locked out of your account. Visit the Contact Page and choose "Online Banking" from the dropdown menu, then provide your contact information so we can contact you about unlocking your account.
Mobile check deposit is available through the Credit Union Mobile Banking App! You’ll find step-by-step instructions in the Mobile Check Deposit section.
Visit our Locations page to search for Surcharge Free ATMs close to you! A Credit Union Membership gives you access to over 55,000+ free ATMs.
Scheduled maintenance usually happens when we expect only a small amount of Members to access accounts. This usually means late at night or very early in the morning. Scrolling banners are placed on the website to alert Members of maintenance and when it is expected to be back up and running.
If you don't see a banner, double check that your username and password are correct, and make sure you haven't accidentally been locked out of you account.
The Credit Union posts all deposits as soon as they are received from the company your deposit is from such as your employer or Social Security. If you notice a delay, an employer could have been delayed in sending the deposit.
Apple Pay and Samsung Pay are available.